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My zip file is showing as corrupted when I try to extract, what should I do?
Firstly, please ensure that the file has downloaded in full before extracting, by comparing its ...
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Downloading your product(s)
All products are digital downloads and delivery is via download links. We do not stock any phy...
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How can I stay updated with all your latest releases, updates and offers?
There’s lots of ways you can keep updated & connect with the Prime Loops team! Join our Facebook...
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Will my online payments be secure?
Yes. Security is of the utmost importance to us; your details will not be submitted to any third ...
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Which format do I need for my software?
Below, you can find a list with most popular music DAWs and their recommended and compatible for...
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Are Prime Loops sample packs Royalty Free?
Yes, all our sample packs are royalty free! You are free to use the samples, presets etc. in...
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Problems downloading the files/ Not received download links
Please make sure your Internet connection is fast and stable. If your connection is slower, try ...
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What is the audio quality of Prime Loops sample packs?
The majority of packs come in high-definition, 24bit, 44.1kHz audio. Some titles come in 16bit, ...
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How to import samples into my software?
The import process depends on the type of DAW you use, however most of them work on a similar ...
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Refund Policy
Our products are digital and available for immediate delivery & download. Due to this, we offer...