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Support

You're looking at your new Help Center. We populated it with common Questions and Answers. Feel free to submit questions and feedback to the Prime Loops community. This is an amazing source of information that will help you sharing your experiences and gather insights from other users of our Sound Libraries.

General FAQ

  • What do Prime Loops do?
  • What are the different types of sound packs Prime Loops offer?
  • Which format do I need for my software?
  • Problems downloading the files/ Not received download links
  • How do I know the tempo and key the loops are in?

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Purchase Process

  • What types of payment do you accept?
  • How To Buy
  • Will my online payments be secure?

Product/Technical

  • Extracting downloaded files & zip issues
  • How to import samples into my software?
  • What is the audio quality of Prime Loops sample packs?
  • What if I need to re-download the samples in the future?

Legal

  • Prime Loops Licensing Agreement
  • Refund Policy
  • Privacy Policy
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