General FAQ

• What do Prime Loops do?
• What are the different types of sound packs Prime Loops offer?
• Which format do I need for my software?
• What are loops, one-shots and stems?
• Problems downloading the files/ Not received download links

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Purchase Process

• What types of payment do you accept?
• How To Buy
• Will my online payments be secure?

Product/Technical

• Extracting downloaded files & zip issues
• How to import samples into my software?
• What is the audio quality of Prime Loops sample packs?
• What if I need to re-download the samples in the future?

Legal

• Prime Loops Licensing Agreement
• Refund Policy
• Privacy Policy