General FAQ

• What do Prime Loops do?
• What are the different types of sound packs Prime Loops offer?
• How to find the right pack for me?
• Will your loops adjust to the tempo of my project automatically?
• Which format do I need for my software?

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Purchase Process

• What types of payment do you accept?
• Downloading your product(s)
• Will my online payments be secure?

Product/Technical

• Extracting downloaded files
• My zip file is showing as corrupted when I try to extract, what should I do?
• How to import samples into my software?
• What is the audio quality of Prime Loops sample packs?
• What if I need to re-download the samples in the future?

Legal

• Prime Loops Licensing Agreement
• Prime Loops User License explained
• Refund Policy
• Privacy Policy